Términos del servicio

TERMS OF SERVICE

PROMOTIONAL CODES, DISCOUNTS, AND SPECIAL OFFERS TERMS AND CONDITIONS

Unless otherwise stated, multiple promotional discounts and offers cannot be combined, and discount codes will only apply to items sold at full price.

Prop Bundles, product bundles, bespoke custom orders, made to order products, personalised products, hire purchases, and Marketplace Partner products are excluded from discount code promotions unless expressly stated otherwise.

Discount codes are not combinable with any other code, promotion, offer, reward, loyalty discount, or special pricing arrangement unless expressly stated otherwise.

OVERVIEW

This website is operated by Prop Options. Throughout the site, the terms “we”, “us” and “our” refer to Prop Options.

Prop Options offers this website, including all information, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, referred to as “Terms of Service” or “Terms”, including those additional terms and conditions and policies referenced herein or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, vendors, merchants, Marketplace Partners, suppliers, collaborators, makers, contributors of content, and any other users of the website.

Please read these Terms of Service carefully before accessing or using our website.

By accessing or using any part of the site, you agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features, services, marketplace functions, partner listings, tools, or resources which are added to the current store shall also be subject to these Terms of Service.

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes to our website.

It is your responsibility to check this page periodically for changes.

Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online ecommerce platform that allows us to sell our products and services to you.

SECTION 1: ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence, or that you are the age of majority in your country, state, or province of residence and you have given us your consent to allow any of your minor dependants to use this site.

You may not use our products for any illegal or unauthorised purpose.

You must not, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws, consumer protection laws, product safety laws, and intellectual property laws.

You must not transmit any worms, viruses, malware, or any code of a destructive nature.

A breach or violation of any of these Terms may result in immediate termination of your access to our Services.

SECTION 2: GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law.

You understand that your content, not including credit card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3: ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We aim to ensure that information on our website is accurate, complete, and current. However, we are not responsible if information made available on this site is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not current and is provided for your reference only.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site, except where required by law.

You agree that it is your responsibility to monitor changes to our site.

SECTION 4: MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products and services are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, or any part or content of it, without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5: PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website.

These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy and any applicable statutory rights.

We have made every effort to display as accurately as possible the colours, images, sizes, materials, finishes, and details of our products that appear on the store.

We cannot guarantee that your computer, phone, tablet, or device screen will display colours or finishes accurately.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

We may exercise this right on a case by case basis.

We reserve the right to limit the quantities of any products or services that we offer.

All descriptions of products, product pricing, availability, dispatch times, and product details are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product at any time.

Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6: ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household, per business, per email address, per account, per payment card, or per order.

These restrictions may include orders placed by or under the same customer account, the same payment card, the same billing address, the same shipping address, or the same contact details.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was placed.

We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, distributors, or any person or business seeking to resell products without our permission.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

You agree to promptly update your account and other information, including your email address, shipping address, billing address, payment details, and other information so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7: OPTIONAL TOOLS

We may provide you with access to third party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations, or conditions of any kind and without any endorsement.

We shall have no liability whatsoever arising from or relating to your use of optional third party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third party provider.

We may also, in the future, offer new services or features through the website, including the release of new tools, resources, marketplace features, or partner services.

Such new features or services shall also be subject to these Terms of Service.

SECTION 8: THIRD PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

Third party links on this site may direct you to third party websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of third party websites, and we do not warrant and will not have any liability or responsibility for any third party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transaction made in connection with any third party website.

Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction.

Complaints, claims, concerns, or questions regarding third party products or services should be directed to the relevant third party, unless the matter relates to a Marketplace Partner product purchased through our website, in which case the marketplace provisions in these Terms will also apply.

SECTION 9: USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions, for example contest entries, or without a request from us you send creative ideas, suggestions, proposals, plans, images, designs, product ideas, reviews, social media content, or other materials, whether online, by email, by postal mail, through social media, or otherwise, collectively referred to as “comments”, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, display, share, and otherwise use in any medium any comments that you forward to us.

We are and shall be under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, objectionable, misleading, inaccurate, or otherwise in breach of these Terms or any party’s intellectual property rights.

You agree that your comments will not violate any right of any third party, including copyright, trade mark, privacy, personality, image rights, design rights, or other personal or proprietary rights.

You further agree that your comments will not contain libellous, unlawful, abusive, obscene, misleading, or harmful material, or contain any computer virus or other malware that could affect the operation of the Service or any related website.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments.

You are solely responsible for any comments you make and their accuracy.

We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10: PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy for details about how we collect, use, store, and share personal information.

SECTION 11: ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions.

These may relate to product descriptions, images, pricing, promotions, offers, discount codes, product shipping charges, transit times, availability, product specifications, partner listings, and other product or service details.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service, on our website, or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation pricing information, except where required by law.

No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12: PROHIBITED USES

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content:

a. For any unlawful purpose.

b. To solicit others to perform or participate in any unlawful acts.

c. To violate any international, national, federal, provincial, state, regional, or local regulations, rules, laws, or ordinances.

d. To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

e. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate.

f. To submit false or misleading information.

g. To upload or transmit viruses or any other type of malicious code.

h. To collect or track the personal information of others.

i. To spam, phish, pharm, pretext, spider, crawl, scrape, or otherwise interfere with the site.

j. For any obscene or immoral purpose.

k. To interfere with or circumvent the security features of the Service, any related website, other websites, or the Internet.

l. To copy, reproduce, scrape, download, or otherwise use our product images, descriptions, designs, videos, text, website content, or Partner Content without permission.

We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.

SECTION 13: DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk.

The Service and all products and services delivered to you through the Service are, except as expressly stated by us, provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, satisfactory quality, fitness for a particular purpose, durability, title, and non infringement, to the fullest extent permitted by law.

In no case shall Prop Options, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, licensors, Marketplace Partners, fulfilment partners, or collaborators be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages.

This includes damages arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product.

This includes, but is not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of use of the Service or any content or product posted, transmitted, sold, supplied, fulfilled, or otherwise made available via the Service, even if advised of the possibility of such damages.

Because some states, countries, or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states, countries, or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

SECTION 14: INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Prop Options and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, employees, Marketplace Partners, fulfilment partners, and collaborators from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or rights of a third party.

SECTION 15: SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed to be severed from these Terms of Service.

Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16: TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us.

You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice.

You will remain liable for all amounts due up to and including the date of termination.

We may also deny you access to our Services, or any part of them.

SECTION 17: ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us and govern your use of the Service.

These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including but not limited to any prior versions of the Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18: GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.

Prop Options LTD is located at Unit 1B, 6 Holton Point, Holton Heath Trading Park, Poole, BH16 6FL, United Kingdom.

SECTION 19: CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20: CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at customerservice@propoptions.co.uk.

Alternatively, you may write to us at:

Prop Options LTD
Unit 1B, 6 Holton Point
Holton Heath Trading Park
Poole
BH16 6FL
United Kingdom

SECTION 21: MARKETPLACE AND THIRD PARTY SELLERS

Prop Options may operate a marketplace on this website, allowing selected third party sellers, suppliers, collaborators, brands, makers, manufacturers, distributors, or other approved partners to list, sell, supply, or fulfil products through our website.

In these Terms, these third party sellers may be referred to as “Marketplace Partners”.

Marketplace Partners are independent third parties who have been approved or invited by Prop Options to sell goods through our website.

Products sold by Marketplace Partners may be identified on the relevant product page, at checkout, in order confirmation communications, in dispatch communications, or by other reasonable means.

Where you purchase a product from a Marketplace Partner, the product may be sold, supplied, dispatched, manufactured, or fulfilled by that Marketplace Partner rather than directly by Prop Options.

Some orders may contain both Prop Options products and Marketplace Partner products.

In these circumstances, items may be dispatched separately, may have different delivery times, may be fulfilled by different parties, and may be subject to different return instructions.

SECTION 22: MARKETPLACE PARTNER CONTENT

Marketplace Partners may provide product descriptions, images, videos, media, logos, text, specifications, instructions, safety information, care guidance, pricing, availability information, dispatch estimates, and other listing material for use on our website.

This material may be referred to as “Partner Content” or “Marketplace Content”.

Marketplace Partners are responsible for ensuring that all Partner Content they provide is accurate, complete, up to date, lawful, and not misleading.

While Prop Options may review, edit, format, upload, or present Partner Content on the website, the relevant Marketplace Partner remains responsible for the accuracy of the information relating to their own products.

Prop Options does not guarantee that Partner Content will always be complete, accurate, current, or free from error.

We reserve the right to amend, suspend, remove, or refuse any Marketplace Partner listing or Partner Content at any time.

SECTION 23: MARKETPLACE ORDERS AND CONTRACT FORMATION

When you place an order through our website, your order is an offer to purchase the goods in your basket.

Where your order includes products sold by a Marketplace Partner, a contract may be formed between you and Prop Options, between you and the Marketplace Partner, or between you and both Prop Options and the Marketplace Partner, depending on the product, fulfilment arrangement, and information shown at the point of sale.

An order will not be treated as accepted until it has been confirmed by Prop Options or the relevant Marketplace Partner, or until the order has otherwise progressed without cancellation within a reasonable processing period.

For Marketplace Partner products, we may allow a processing period after the order has been placed so that the relevant Marketplace Partner can confirm whether the order can be accepted and fulfilled.

If a Marketplace Partner is unable to accept or fulfil an order, we or the Marketplace Partner may cancel the relevant item and arrange a refund for that item.

We reserve the right to refuse, cancel, or reject any order where a product is unavailable, listed incorrectly, priced incorrectly, described incorrectly, affected by an error, affected by a payment issue, affected by a suspected fraud issue, or where we or the Marketplace Partner are unable to fulfil the order.

SECTION 24: MARKETPLACE DELIVERY AND FULFILMENT

Marketplace products may be dispatched either by Prop Options or directly by the relevant Marketplace Partner.

Where a product is fulfilled by a Marketplace Partner, that Marketplace Partner is responsible for preparing, packing, dispatching, and arranging delivery of the product.

Delivery will be made using a courier, postal service, or delivery provider selected by Prop Options or by the relevant Marketplace Partner.

Dispatch times, delivery estimates, tracking information, courier services, and delivery options may vary depending on the product and the Marketplace Partner responsible for fulfilment.

Risk in the goods remains with Prop Options or the relevant Marketplace Partner until the goods have been delivered to the delivery address provided at checkout, unless otherwise required by law.

Customers are responsible for providing a complete and accurate delivery address at the time of order.

If an order is delayed, lost, returned to sender, damaged in transit, or affected by courier issues, we may need to liaise with the relevant Marketplace Partner or courier before confirming the next steps.

SECTION 25: MARKETPLACE RETURNS, CANCELLATIONS AND REFUNDS

Where goods are sold, supplied, dispatched, or fulfilled by a Marketplace Partner, the relevant Marketplace Partner may be responsible for handling returns, cancellations, refunds, exchanges, repairs, replacements, and other aftercare matters relating to that order.

Marketplace products may be subject to specific return instructions, which may be shown on the product page, included in your order confirmation, provided with the goods, or sent to you by email.

Customers must follow the returns process provided for the relevant Marketplace product.

Marketplace products should not be returned to Prop Options unless we or the Marketplace Partner have specifically instructed you to do so.

Where a product has been dispatched directly by a Marketplace Partner, it may need to be returned directly to that Marketplace Partner or to another address provided as part of the returns process.

Marketplace Partner products cannot be returned to Prop Options’ premises, warehouse, trade counter, event stand, or returns address unless we have specifically authorised this in writing.

If Marketplace Partner products are returned to the wrong address without authorisation, this may delay the processing of any return, replacement, or refund.

Bespoke, personalised, made to order, custom, hygiene sensitive, specially sourced, or specially manufactured Marketplace products may not be eligible for cancellation, return, or refund unless faulty, damaged, misdescribed, or otherwise required by law.

Nothing in these Terms affects your statutory rights.

SECTION 26: MARKETPLACE LIABILITY

Marketplace Partners are responsible for ensuring that the products they sell, supply, manufacture, dispatch, or fulfil comply with all applicable laws, regulations, safety standards, labelling requirements, product information requirements, intellectual property rights, and consumer protection obligations.

Where a sale is made by, supplied by, dispatched by, manufactured by, or fulfilled by a Marketplace Partner, the relevant responsibilities and liabilities connected with that product may transfer to or remain with the Marketplace Partner.

Prop Options will not be liable for any loss, damage, delay, defect, non compliance, misdescription, missing information, product issue, injury, claim, or dispute arising from products sold, supplied, manufactured, dispatched, or fulfilled by Marketplace Partners, except where liability cannot be excluded or limited by law.

Any limitations, exclusions, protections, and indemnities set out in these Terms also apply for the benefit of our Marketplace Partners, suppliers, service providers, contractors, affiliates, agents, collaborators, and fulfilment partners where relevant.

Where Prop Options assists with customer service in relation to a Marketplace product, this does not mean Prop Options is the manufacturer, seller, supplier, or fulfilment party unless expressly stated.

SECTION 27: MARKETPLACE PARTNER INTELLECTUAL PROPERTY AND RIGHTS

By providing Partner Content to Prop Options, Marketplace Partners confirm that they own or have the necessary rights, licences, permissions, and authority to provide that content and to allow it to be used on our website and marketing channels.

Marketplace Partners grant Prop Options a non exclusive, royalty free, worldwide right to use, edit, reproduce, publish, display, promote, distribute, and adapt Partner Content for the purpose of listing, selling, marketing, fulfilling, and supporting the relevant products.

Marketplace Partners are responsible for ensuring that Partner Content does not infringe any third party rights, including copyright, trade marks, design rights, image rights, privacy rights, or other intellectual property rights.

Marketplace Partners agree that Prop Options may remove, amend, or suspend any Partner Content if we believe it may breach these Terms, infringe third party rights, mislead customers, create risk, or otherwise be unsuitable for the website.

SECTION 28: MARKETPLACE CUSTOMER SERVICE

Where you contact Prop Options about a Marketplace product, we may assist with communication between you and the relevant Marketplace Partner.

We may share relevant order information, contact details, delivery information, product details, return information, and customer service correspondence with the Marketplace Partner where necessary to process, fulfil, deliver, return, refund, replace, repair, investigate, or resolve the order.

Marketplace Partners are expected to respond to customer service matters in a reasonable and timely manner.

However, where a Marketplace Partner is responsible for the product or fulfilment, some responses or resolutions may depend on information or action from that Marketplace Partner.

If a Marketplace Partner is responsible for a product issue, delay, defect, return, replacement, or refund, we may need to obtain confirmation from that Marketplace Partner before finalising the resolution.

SECTION 29: MARKETPLACE PRODUCT SAFETY AND COMPLIANCE

Marketplace Partners are responsible for ensuring that all products they list, sell, supply, manufacture, dispatch, or fulfil through our website are safe, lawful, properly labelled, accurately described, and compliant with all applicable legal and regulatory requirements.

This includes, where applicable, product safety requirements, material information, care instructions, warning notices, age restrictions, food contact requirements, electrical safety requirements, chemical safety requirements, labelling rules, packaging rules, customs requirements, import and export rules, and any other relevant obligations.

Marketplace Partners must not list, sell, supply, dispatch, or fulfil any product that is unsafe, unlawful, counterfeit, misleading, infringing, restricted, recalled, or otherwise unsuitable for sale through our website.

We reserve the right to remove, suspend, or cancel any Marketplace Partner product listing or order if we believe the product may be unsafe, unlawful, misleading, restricted, unsuitable, or in breach of these Terms.

SECTION 30: MARKETPLACE PAYMENTS AND REFUNDS

Payments for Marketplace Partner products may be collected through our website.

Where a refund is due for a Marketplace Partner product, the refund may be processed by Prop Options, by the relevant Marketplace Partner, or through our payment platform, depending on the order arrangement.

Refunds will normally be made to the original payment method used at checkout, unless otherwise agreed or required.

Refund processing times may vary depending on the payment provider, bank, Marketplace Partner, and the circumstances of the return or cancellation.

Where only part of an order is returned or cancelled, any refund may relate only to the relevant item or items, and delivery charges may not always be refundable unless required by law.

SECTION 31: CUSTOMER RESPONSIBILITY FOR MARKETPLACE ORDERS

Customers are responsible for checking product details, sizes, specifications, delivery times, return terms, care guidance, and any product specific information before placing an order.

This is especially important for Marketplace Partner products, as these may be supplied, dispatched, or fulfilled by third parties and may be subject to different processing times or return instructions.

If you are unsure whether a Marketplace Partner product is suitable for your intended use, you should contact us before placing your order.

SECTION 32: PRIORITY OF TERMS

Where a product page, return instruction, order confirmation, or written communication provides specific terms relating to a Marketplace Partner product, those specific terms may apply in addition to these Terms of Service.

If there is any inconsistency between these Terms and product specific Marketplace Partner instructions, we will apply the terms in a way that is fair, lawful, and consistent with your statutory rights.

Nothing in these Terms affects your statutory rights as a consumer.

Questions about the Terms of Service should be sent to us at customerservice@propoptions.co.uk. Alternative, you may write to us at Prop Options LTD. Unit 1B, 6 Holton Point, Holton Heath Trading Park, Poole, BH16 6FL, UK. 

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